Privacy Policy

  • Effective Date: Monday 1st July 2024

    Flora Indica Restaurant ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://flora-indica.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

    We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

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    Collection of Your Information
    We may collect information about you in a variety of ways. The information we may collect on the Site includes:

    Personal Data
    Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

    Derivative Data
    Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

    Financial Data
    Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for any queries you may have.

    Data From Social Networks
    User information from social networking sites, such as Facebook, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

    Mobile Device Data
    Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

    Third-Party Data
    Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

    Use of Your Information
    Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
    - Create and manage your account.
    - Process your transactions and send you related information, including purchase confirmations and invoices.
    - Manage your orders, delivery, and reservations.
    - Email you regarding your account or order.
    - Provide you with support and respond to your enquiries.
    - Perform other business activities as needed.
    - Request feedback and contact you about your use of the Site.
    - Resolve disputes and troubleshoot problems.
    - Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
    - Develop new products, services, and offers.
    - Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
    - Monitor and analyse usage and trends to improve your experience with the Site.
    - Notify you of updates to the Site.
    - Offer new products, services, and/or recommendations to you.
    - Perform other activities that are compatible with this Privacy Policy.

    Disclosure of Your Information
    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    By Law or to Protect Rights
    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

    Third-Party Service Providers
    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

    Marketing Communications
    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

    Interactions with Other Users
    If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.

    Online Postings
    When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

    Third-Party Advertisers
    We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.

    Affiliates
    We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

    Business Partners
    We may share your information with our business partners to offer you certain products, services, or promotions.

    Offer Wall
    Our Site may display a third-party-hosted "offer wall." Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our Site and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will leave our Site. A unique identifier, such as your user ID, will be shared with the offer wall provider to prevent fraud and properly credit your account.

    Social Media Contacts
    If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

    Sale or Bankruptcy
    If we reorganise or sell our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

    We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

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    Tracking Technologies

    Cookies and Web Beacons
    We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

    Internet-Based Advertising
    Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimise your online experience with us. For more information about opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    Website Analytics
    We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings